Cancellation & Refund Policy

Purchases and Refunds

Propscholar may offer access to trading assessments, simulated accounts, or other related services for a fee. All prices and offerings are subject to change without prior notice.

By purchasing any Propscholar service, you acknowledge that all sales are final unless otherwise stated.

PropScholar believes in helping its customers as far as possible and has therefore adopted a liberal cancellation policy. Under this policy:

• Cancellation requests will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the order has already been communicated to vendors or merchants and they have initiated the process of delivery or service execution.
• PropScholar does not accept cancellation requests for perishable items such as flowers or eatables. However, a refund or replacement may be provided if the customer establishes that the quality of the delivered product was not satisfactory.
• In case of receipt of damaged or defective products, the issue must be reported to the PropScholar Customer Service team. The request will be reviewed after the merchant has verified and confirmed the issue at their end. This must be reported within 30 days of receipt of the product.
• If you believe that the product or service received is not as shown on the website or does not meet your expectations, you must notify our Customer Service team within 30 days of receiving the product. After reviewing the complaint, the Customer Service team will take an appropriate decision.
• For products or services that include a manufacturer’s warranty, customers are advised to contact the respective manufacturer directly for warranty related issues.
• In cases where a refund is approved by PropScholar, the refund will be processed within 1 to 2 business days to the original payment method used by the customer.